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Bill Pay CDs
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Do all financial institutions offer Bill Pay CDs?
What is a Bill Pay CD?
Do I need any special software to use a Bill Pay CD?
How do I unlock my Bill Pay CD?
I received a damaged Bill Pay CD. What can I do?
Can I cancel or modify my order?
Bill Pay CDs
Do all financial institutions offer Bill Pay CDs?
No, only selected financial institutions offer this service. For more information,
please contact your financial institution. 
What is a Bill Pay CD?
A Bill Pay CD gives you the ability to view all available bill
images and payment history on a convenient CD—anytime you choose! With a Bill Pay CD,
you'll always have your most important financial information at your fingertips, whether
you need it now, or years from now. (Remember, we only maintain your bill
images online for 24 months).
All Bill Pay CDs offer the following features:
- Streamlined interface that makes viewing a snap
- Easy, at-a-glance view of all your past bill images
- Complete transaction history to review what you spent and where
- Flexible reporting views—sort your bills by payee, payment date, or amount
- Secure, password-protected data
- PC and Mac compatible
Do I need any special software to use a Bill Pay CD?
PC System Requirements: This CD is supported on Windows 98/ME/2000/XP only. Viewing the contents requires Microsoft® Internet Explorer 6.0, Firefox® 1.x, or Netscape® 7.x.
Mac System Requirements: This CD is supported on Mac® OS X 10.2 or higher only. Viewing the contents requires Safari® 1.2 or higher, Firefox® 1.x, or Camino® 1.x. Note: Safari® 1.2 - 1.3 are only available for OS X 10.3; Safari® 2.0 is only available for OS X 10.4.
How do I unlock my Bill Pay CD?
For your security, the information on each CD is encrypted and
password protected. After placing an order you will receive a unique key code (via e-mail) to access your personalized
CD. This code is also available online, along with your order information.
I received a damaged Bill Pay CD. What can I do?
Please contact Contact Us. A representative will work with you to resolve the issue, and if necessary, order
a replacement CD.
Can I cancel or modify my order?
Yes, as long as the CD production process has not begun, you may cancel your order by clicking the Cancel link. To modify your order, you would first cancel it, and then submit a new order with the correct information.
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